Good quality, reliable water services and supplies are critical to good health and wellbeing. Understanding your water use and responsibilities in and around the home are important to saving you money and costly repairs.
Learn more about water meter positioning, ownership and responsibility, accessibility and meter reading.
If you are concerned that the water meter is not recording correctly, for a fee you can have the meter tested.
If a water meter has been damaged, maliciously, unintentionally or by natural elements, the customer must notify Council.
Customers are responsible for all water that has passed through the water meter, meaning they are also responsible for water leaks that occur on their property from failure of internal water lines or devices.
When filling your pool never leave your hose submerged in the pool water as this is a cross-connection which may allow your pool water to be drawn back up the line.
Information about water taste and odour including chlorine, rust, fluoride and water discolouration.