Additional information is available in the Cemeteries Operational Plan and Cemetery Management Policy available at www.singleton.nsw.gov.au or on request.
 
A.2 Memorials, maintenance and goods and services
(a)   As the Perpetual Interment Right Holder, you are the person authorised to place a memorial or monument at the interment site and deal with it in future as long as you comply with the below requirements.  Memorial ownership and all the responsibilities therein, reside with the Perpetual Interment Right Holder and his/her executor/heirs and successors.
(b)   You must have our written approval to place a memorial or monument at the interment site (if it is not purchased as part of this contract). You also must place the memorial or monument in line with this approval. No existing memorial may be altered or removed without Council’s prior written approval.
(c)   We will guide you on the type of memorial or monument that we will approve. We can prohibit, change or remove a memorial or monument if it does not have our approval or meet the requirements of the approval we provided.
(d)  You are not allowed to place anything at the interment site that we believe is a public safety risk.  Anything we believe is hazardous may be removed by the operator without notice. We can prohibit, change or remove a memorial or monument if it does not have our approval or meet the requirements of the approval we provided.
(e)   We must maintain the premises regularly, at least to the minimum standard the law requires us to meet. This includes vegetation, cemetery structures, roadways and associated infrastructure and your Interment Site, with the exception of any memorial or monument built on your site. We may reduce the maintenance  level in the future where we are no longer offering future interments at the cemetery. 
(f)    You are responsible for the costs or activity needed to install or maintain a memorial or monument unless otherwise specified in the contract. 
(g)   We will take all reasonable steps to make sure that our goods and services meet any religious or cultural requirements outlined in the contract.
(h)   If we approve a memorial or monument, you are responsible for the costs or activity needed to install or maintain a memorial or monument, unless otherwise specified in the contract.
(i)     No works within Council cemeteries are permitted to be undertaken by any person not licenced to work within Council cemeteries.
(j)    We will take all reasonable steps to make sure that our goods and services meet any religious or cultural requirements outlined in the contract.
 A.3 Tributes
       (a)    Up to two small items per site only on the lawn beam or monument.  
       (b)    One small niche vase and plaque on columbarium wall.       
       (c)     Items must be placed on the lawn beam, monument or niche vase only, provided they do  not interfere with mowing, do not overhang, are not offensive to others, and do not pose an environmental or safety risk.  
       (d)    No glass is permitted anywhere in the cemetery.      
       (e)    No plants, trees, potted plants, decorations on spikes, flags, toys, clothing, seats, furniture or any grave markers that outline a burial plot in the cemetery are permitted. 
        (f)    Glass or other items that Council deems to be a safety hazard are not permitted in Council’s cemeteries, and if necessary, may be removed without notice to any person.  
        (g)    All floral tributes must be placed on or within the internment site.              
        (h)   Council may remove and/or dispose of any unauthorised item without notification to any person.   
        (i)    Council is responsible for all vegetation maintenance of Interment sites.            
        (j)    Council will not be liable for the repair, maintenance, upkeep or preservation of any plaque, headstone, monument  or item placed in the columbarium, monumental or lawn section
A.4  Graves
- Graves can usually be dug to a depth to accommodate two coffins or caskets. However, occasionally, due to rock or stability problems, not evident prior to commencement of digging the grave, ground conditions may not  allow for Interment in an allocated plot.  In these circumstances an alternate plot will be allocated and a revised Certificate of Perpetual Interment Right issued and updating of the Register if required.      
A.5  Price and payment
(a)   If you are buying the perpetual interment right At-Need (immediate), you agree to pay the total price for the perpetual interment right and any other goods and services selected at the start of our agreement, as listed in item 14 of the contract.
(b)   If you are buying the perpetual interment right to use in Pre-Need (reservation), you agree to pay for the perpetual interment right now (as listed in item 14 of the contract) and the interment service later  At-Need. You also agree to pay for any other related services of the contract later, At-need.
(c)   We update our policies, guides, rules and process documents from time to time in line with our needs and any changes in the law. The updated details will apply to this agreement, except that the updated details will not affect the agreed price or agreed services listed in the contract.
(d)   You will pay for the items included in this agreement as set out in Annexure A of the contract.
(e)   Goods and services tax (GST) applies to certain (not all) goods and services that you buy from us.  You must pay GST at the same time as you pay for your goods and services. If the contract does not state that GST applies to what you are buying, then you do not have to pay GST. 
A.6 Changes and cancellations
(a)   You can ask us to transfer ownership of the perpetual interment right to someone else. We must respond to a transfer request within a reasonable time. We charge a fee for transferring ownership as per councils adopted fees and charges. Transfer of the Perpetual Interment Right is only operative  when Council issues a new Certificate of Perpetual Interment Right and updates the Register.                                                                                                                                                                            
(b)  Perpetual interment rights can be held by 1 person (solely) or 2 or more people (jointly):
        When a sole interment right holder dies, we must transfer the perpetual interment right to the person named in their will, or act as the law tells us if the interment right holder did not leave a will.  When a joint interment right holder dies, we must transfer the perpetual interment right to the surviving interment right holder.
  (c)  You must talk to us if you want to transfer your rights or duties under this agreement to someone else.  Your changes must be legal, and we must agree to them in writing.
  (d)  Either party (you or we) can waive  their own rights under this agreement by telling the other party in writing.
  (e)   We can cancel a perpetual interment right when: