Guides and Resources

• Technical Specification – Design and Construction – Water Infrastructure
• Technical Specification – Design and Construction – Sewer Infrastructure
• Technical Specification - Work as Executed WaE Drawings - 2014

• Pollution Incident Response Management Plan - EPL - 3088
• Integrated Water Cycle Management System - Volume 1
• Developer Servicing Plan – Technical Report - Water Supply
• Developer Servicing Plan - Annexure - Water Supply - Developer Charges Calculations
• Developer Servicing Plan - Technical Report - Sewer Supply
• Developer Servicing Plan - Annexure - Sewer Supply - Developer Charges Calculations
• Customer Service Plan - Water and Sewer Group - June 2018
• Customer Service Plan - Water and Sewer Group - Appendices - June 2018
• Drinking Water Management System - June 2015
• Drought Management and Emergency Response Plan
• Asset Management Plan - Water and Sewer Group

Water Supply

• Information Brochure - Permanent Water Wise Rules
• Q&A - Managing Your Water Account
• Q&A - Your Water Service and the Meter
• Fact Sheet - Water Leaks - Faults and Emergencies
• Fact Sheet - Backflow Prevention
• Fact Sheet - Asbestos Cement Water Pipes

Sewer Supply

• Information Brochure - Protecting the Sewer System - Sewer Blockages in your Area
• Q&A - Sewer Blockages Explained
• Fact Sheet - Tree Roots and the Sewer System
• Fact Sheet - Overflow Relief Gully - Protecting Your Home from Sewer Overflows

Pressure Sewer Systems

• Pressure Sewer System - Installation and Maintenance Agreement
• Pressure Sewer System - General Terms and Conditions
• Pressure Sewer System - Home Owner's Guide

Liquid Trade Waste

• Liquid Trade Waste - Discharge Factors
• Liquid Trade Waste - Frequently Asked Questions - FAQ

Land and Property Development

• UNDER DEVELOPMENT - Guideline - Water and Sewer Group - Land and Property Development - S307 Certificate of Compliance Process
• Fact Sheet - Water and Sewer Group - S307 Certificate of Compliance Process
• Guideline - Water and Sewer Group - Land and Property Development - Building Over or Adjacent to Sewer Infrastructure

• Water Directorate - The Water Directorate provides focused independent and technical information to its members on water and sewerage
• WSAA - The Water Services Association of Australia (WSAA) is the peak industry body that brings together and supports the Australian urban water industry
• NSW Health - NSW Government - Health endorsed the Australian Drinking Water Guidelines 2011 and provides valuable information on how drinking water in New South Wales is managed to protect public health.