Further support available to flood affected Singleton community

Published on 25 August 2025

Hunter River - May 2025 - Civic Park Precinct

Eligible homeowners, renters and primary producers in the Singleton Local Government Area who were impacted by the severe weather event in May 2025 can now apply for assistance under the Australian and NSW Governments’ new $50million Housing Support Package.

Additionally, a dedicated Housing Recovery Service has been established to provide a one-stop shop to assist those in need of support, assess eligibility and guide them toward the support that best meets their individual recovery needs.

What is the Housing Support Package?

The Housing Support Package has been launched to assist communities across the Mid North Coast and Hunter regions that were impacted by devastating floods in May 2025. 

The package includes a suite of services to help residents return to safe and stable housing - whether through repairs, relocation or temporary accommodation.

Introduced in response to the record-breaking flooding in May, these new grants provide one-off financial assistance to help households return to home quickly, covering urgent costs such as removalists, rental bonds and other costs related to setting up a new home.

It's being offered to flood-impacted residents whose homes were rendered uninhabitable across the 25 LGAs hardest hit by the May event, Singleton included, where they don’t have insurance cover for the damage.

What support is available?

Temporary accommodation

  • Caravans for flood affected homeowners who need to live on-site while their homes are being repaired

Home repair grants

  • Grants of up to $25,000 for uninsured, low-income homeowners and landlords to support essential repairs to uninhabitable properties
  • Landlords will need to commit to returning properties to the private rental market

Rental support grants

One-off financial assistance to renter who were displaced as a result of the disaster event, to help low-income renters relocate or cover moving-related expenses such as:

  • Removalist fees
  • Rental bonds
  • Advanced rent payments

How to access support

Impacted residents can now call the Housing Recovery Service on 1800 695 043.

This dedicated one-stop concierge service for people seeking housing assistance will:

  • Assess individual circumstances
  • Determine eligibility
  • Recommend the most suitable housing assistance
  • Support households through the application process

Further information

For more information about the Housing Support Package and eligibility on applying, visit the link below:

Housing Support Package

For more information about what other support is available to the Singleton community impacted by the May 2025 severe weather event, visit the link below:

Natural Disaster Declarations

If you have been impacted by storms and floods, help is available.

For mental health support, call the NSW Mental Health Line on 1800 011 511 or Lifeline Australia on 13 11 14.

For free health advice anytime day or night, call Healthdirect on 1800 022 222.

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