Council’s Duty Planner and Duty Building Surveyor are available to
answer general provide general advice and to assist in the process of
submitting your application. Advice from
the Duty Officer is generally recommended for less complex matters. Where the development is more complex in
nature, a Pre-Lodgement meeting is offered.
Council’s Duty Planner is available for general enquiries Monday to
The Duty Planning service can assist you with general planning related
enquiries and advice for small-scale development, Local Environmental Plan
(LEP) amendments and Development Control Plan (DCP) amendments.
To speak with the Duty Planner please call 6578 7290 or come in to the Customer
Service Counter at the Administration Building and ask to speak with the Duty
Planner. We ask that you please allow up
to 48 hours for a call back.
Council's Building Surveyor is available from 8.30am to 9.30am and
3.30pm to 4.30pm, Monday to Friday to answer general building enquiries.
To speak with the Duty Building Surveyor please call 6578 7290 or come
in to the Customer Service Counter at the Administration Building and ask to
speak with the Duty Building Surveyor.
We ask that you please allow up to 48 hours for a call back.
meeting is recommended for more complex matters and proposals to amend the LEP
or DCP. During the meeting, prospective
applicants and Council's technical staff discuss the proposed development and
receive feedback from Council on the technical aspects of the proposal and
potential issues which may arise.
Whilst it is
not mandatory to have a pre-lodgement meeting, we do find that obtaining advice
early in the development of your proposal assists with the application being
able to be processed more efficiently by our staff once lodged. We make every attempt to highlight all
potential considerations at the pre-lodgement stage; however, during a full
assessment of the application additional matters may come to light.
meetings are held on a Wednesday morning at 9:30am, 10:30am and 11:30am. For additional information in relation to
information to be submitted prior to your pre-lodgement meeting please refer to
Council’s Pre-Lodgement Meeting
fact sheet. To request a pre-lodgement
meeting, please complete the Pre-Lodgement Meeting request
charges in accordance with Council’s Fees and Charges. Once a review of the information submitted has
been undertaken, a Customer Service Officer will contact the Applicant to