Residents and businesses encouraged to help inform community needs in Council’s response to COVID-19


Singleton residents and businesses are being encouraged to complete two online surveys to help drive actions under Singleton Council’s Community Support Package, valued at $1.8 million so far.

The separate household and business surveys will help Council to gain a preliminary understanding of the local socio-economic impacts as a result of the COVID-19 pandemic, and inform further measures under the package to assist the people of Singleton now, in the recovery phase, and into the future.

A more comprehensive study will be undertaken in the months to come.

General Manager Jason Linnane said the surveys were a vital tool in ensuring that assistance was being provided where it was needed most, especially in the short-term.

The Community Support Package includes $500,000 for economic and community programs to reduce the impacts on residents and businesses in the Singleton local government area (LGA) in the short-term, while also paving the way for socio-economic recovery in the aftermath of the crisis.

“We are taking every possible step to provide relief for our community where we can during these challenging times, and without a precedent to follow and because of the constant changes that characterise the COVID-19 situation, it can be difficult to know which course of action to take,” Mr Linnane said.

“That’s why our Community Support Package is based on what is the right thing to do for our residents and businesses.

“We are proud to partner with the Singleton Business Chamber and the Singleton Interagency respectively to produce these surveys, which are an important first stage in an ongoing conversation as to how Council can best support our community.

"The results will go a long way in assisting us in measuring the impact of COVID-19 on the Singleton community, and to better understand the needs of households and local businesses now and as we rebuild into the future.

“Although the surveys are online, we want to hear from as many people as possible and I encourage anyone without computer or internet access to call us on 02 6578 7290 and we will be happy to complete the survey for you.”

Both the household and business surveys open on Monday 11 May 2020 and run until Sunday 24 May 2020. The surveys are available online by visiting Council’s website at W or on Council’s Facebook page.

Mr Linnane said the outcomes of the first stage survey would also support further advocacy efforts to State and Federal governments.

“As a Council, our purpose is to support the needs and wishes of the people of Singleton to create the community they are proud to be part of, and we will be continuing to engage with people about how they are affected by this crisis,” he said.

“While we are fortunate to be in a position to amp up the actions we can take at a local government level, we will also need assistance from other levels of government to fully address the needs of our community.

“We will continue to advocate for more funding through State and Federal grant funding opportunities to further grow our Support Package, and ensure Singleton is not forgotten in the recovery from the impacts of COVID-19.”

For more information about the survey or the Community Support Package, visit Council’s website or Facebook page, or contact Council’s Customer Service Team on 02 6578 7290.