After hours contact information

After Hours Emergency Contact – 02 6578 7290

This emergency after hours service is available to report emergency situations only that are or will result in a direct impact on public health and safety and/or Council’s infrastructure.

The following need to be taken into consideration before calling the emergency after hour’s number:

  1. Is the matter an emergency?
  2. Does it have a direct impact on public health and safety and/or Council’s infrastructure?
  3. Can the matter be resolved during normal business hours?

The following guide is provided to assist determining what is an emergency and what is not.

ISSUE

NON-EMERGENCY

EMERGENCY

Report lost or stray dog/cat

√

x

Injured dog

√

Call Vet 

Barking dog

√

x 

Dead animal

√

x 

Surrender dog/cat

√

x 

Dog Attack – has occurred. Dog still “at large”

X

Call Police 000

Dog Attack underway

X

Call Police 000

Report illegal dumping

√

x 

Water meter leak – consumer side

Call licensed plumber

x 

Water meter leak – Council side

x

√

Water main Break

x

√

Sewer Choke – within property

Call licensed plumber

x 

Sewer main Choke

x

√

Fallen Tree over road – Non storm event

x

√

Fallen Tree over road – Storm event

x

SES 13 25 00

Missed Bin Service

√

x 


Please note that after hours Council Ranger services are only available Monday to Friday.