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After Hours Emergency Contact – 02 6578 7290
This emergency after hours service is available to report emergency situations only that are or will result in a direct impact on public health and safety and/or Council’s infrastructure.
The following need to be taken into consideration before calling the emergency after hour’s number:
The following guide is provided to assist determining what is an emergency and what is not.
ISSUE | NON-EMERGENCY | EMERGENCY |
Report lost or stray dog/cat | √ | x |
Injured dog | √ | Call Vet |
Barking dog | √ | x |
Dead animal | √ | x |
Surrender dog/cat | √ | x |
Dog attack – has occurred. Dog still “at large” | X | Call Police 000 |
Dog attack underway | X | Call Police 000 |
Report illegal dumping | √ | x |
Water meter leak – consumer side | Call licensed plumber | x |
Water meter leak – Council side | x | √ |
Water main break | x | √ |
Sewer choke – within property | Call licensed plumber | x |
Sewer main choke | x | √ |
Fallen tree over road – non storm event | x | √ |
Fallen tree over road – storm event | x | SES 13 25 00 |
Missed bin service | √ | x |