Rate Form Information

APPLICATION FOR WATER CONSUMPTION


Adjustment Eligibility Criteria Information 

This application applies to all ratepayers where a concealed leak has occurred on the property, resulting in excessive water use by the ratepayers. The adjustment applies once for the current owner of that property. A concealed water leak adjustment will not be provided if a water leak adjustment has already been provided to those property owners at that property. This adjustment process is considered an educational activity, by receiving an adjustment the first time, the ratepayer should then be aware to regularly check for leaks and maintain their plumbing. 

A concealed leak does not apply to water loss from: 

  • Leaking taps, toilet cisterns, hot water systems or other water appliances
  • Faulty plumbing or human error 
  • Property sprinkler or other irrigation systems 
  • Swimming pools, spas, ponds and other outdoor water features or their related fittings

The Ratepayer must apply for the adjustment within 21 days of the water account being posted. In the case of a water leak on the property, the ratepayers will be eligible for an adjustment to their water account charges if they meet the following criteria: 

1. The leak was concealed as per the definition below “Definition of a concealed leak” and 

2. The ratepayer took action to permanently repair the leak as soon as possible after they were made aware of the leak; and 

3. The ratepayers complete this the form and submits this together with a licensed plumbers invoice or report showing the plumbers licence number or a Statutory Declaration detailing where the leak occurred, when you became aware of the leak, when the leak was repaired, who it was repaired by and how the repair was made. 

Supporting documentation being photographs of the repair & receipts for parts.

Definition of a Concealed Leak Water escaping on the customer’s side of the water meter, which is hidden from view, be it underground or within concrete, or underneath a building, and where an owner or occupant could not reasonably be expected to know of its existence, as determined by Singleton Council. 

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CHANGE OF CATEGORY OF LAND


Category of Land Information 

Residential Singleton - Applies to land within the Singleton town area which has a dominant residential use (other than a hotel, motel, guesthouse, backpacker hostel or nursing home or for any other form of residential accommodation, not being a boarding house or lodging house, prescribed by the regulations; or zoned for residential purposes). Residential Rural Residential - Applies to land with a dominant residential use, located in or near a residential subdivision, which is outside the NSW Fire Brigade Area and is located within 225 metres of a water main. The majority of these properties are situated on the fringe of Singleton and Branxton. 

Residential Village - Applies to land, which has a dominant residential use and is located within a village area. Residential Ordinary - Applies to all land, which has a dominant residential use and cannot be categorised in any of the other residential categories. 

Business Singleton - Applies to land within the Singleton town area, which cannot be classified as farmland, residential or mining. Business Mount Thorley - Applies to land situated in the Mount Thorley Industrial area, which cannot be classified as farmland, residential or mining. 

Business Village - Applies to land situated in a village area, which cannot be classified as farmland, residential or mining. Business Ordinary - Applies to all land within the Singleton Local Government Area, which has a business use that cannot be categorised as farmland, residential or mining. 

Farmland Ordinary - Applies to all properties that satisfy the farmland definition. The rate will apply to all farming properties within the Singleton Local Government Area. To apply for Farmland Rating, please complete the application form. 

Mining - Coal - Applies to all parcels of rateable land held or used for coal mining purposes.

Legislation
Section 525 of the Local Government Act, 1993 Application for change of category Page 4 of 7 

1) A rateable person (or the person's agent) may apply to the council at any time: (a) for a review of a declaration that the person's rateable land is within a particular category for the purposes of section 514, or (b) to have the person's rateable land declared to be within a particular category for the purposes of that section. 

2) An application must be in the approved form, must include a description of the land concerned and must nominate the category the applicant considers the land should be within. 

3) The council must declare the land to be within the category nominated in the application unless it has reasonable grounds for believing that the land is not within that category. 

4) If the council has reasonable grounds for believing that the land is not within the nominated category, it may notify the applicant of any further information it requires in order to be satisfied that the land is within that category. After considering any such information, the council must declare the category for the land. 

5) The council must notify the applicant of its decision. The council must include the reasons for its decision if it declares that the land is not within the category nominated in the application. 

6) If the council has not notified the applicant of its decision within 40 days after the application is made to it, the council is taken, at the end of the 40-day period, to have declared the land to be within its existing category. 

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HARDSHIP RATE RELIEF INFORMATION

This form is for Council to assess ratepayers suffering genuine financial hardship. Any ratepayer suffering hardship may offer a payment arrangement to Council. Provided that the ratepayer proves hardship to Council and the arrangement is acceptable to Council, Council will write off any interest accrued during the term of the arrangement, provided that the arrangement is kept Legislation Section 515 of the Local Government Act, 1993 Writing off of accrued interest The council may write off accrued interest on rates or charges payable by a person if, in its opinion: 

(a) the person was unable to pay the rates or charges when they became due and payable for reasons beyond the person's control, or 

(b) the person is unable to pay the accrued interest for reasons beyond the person's control, or 

(c) Payment of the accrued interest would cause the person hardship 

Privacy Notification 

Personal and private information supplied to Council is managed in compliance with the Privacy and Personal Information Protection Act 1998, Government Information Public Access Act 2009 and Council’s Privacy Management Plan. The information contained in this application form and any information requested for the purpose of assessing eligibility for a pensioner concession is required under the Local Government Act 1993 and the Local Government (General) Regulation 2005. This information is required before your application for a pensioner concession can be processed. The information is private and confidential and council must not disclose the information to any person or body if it is not directly related to the purpose for which the information was collected. If you have a complaint about the use of your personal information, contact the council’s Public Officer. The information contained or referred to in this application form may be corrected and updated by you, by contacting the council. 

 If you have any further enquiries concerning Privacy matters, contact Council’s Privacy Officer on 02 6578 7290. 

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