Report Local Issues

If you would like to report an issue to Council, click here to lodge your request digitally, or alternatively you can contact our customer service centre on T 02 6578 7290.

You can report issues like:

  • Abandoned Vehicles
  • Dumping of Rubbish        
  • Mowing of Parks/Reserves/Cemeteries        
  • Noise Issues        
  • Roads Maintenance        
  • Sewer Issues        
  • Stolen Water Meter Details     
  • Issues with  toilets in Parks or Reserves        
  • Unauthorised and Illegal Development Details        
  • Vandalism/Graffiti 
  • Water Issues

ILLEGAL DUMPING

Illegal dumping is the unlawful deposit of waste larger than litter onto land. It includes waste materials that have been dumped, tipped or otherwise deposited onto private or public land where no licence or approval exists to accept such waste.

Illegal dumpers are part of our community, they are regular people just like you, except, they dispose of their waste illegally. Illegal dumping creates the following risks:

  • Pollutes our environment
  • Creates an eyesore
  • Lowers community pride
  • Is a potential fire hazard
  • Attracts other illegal behaviour
  • Is a health and safety hazard
  • Increases the spread of weeds and pests
  • Costs Council and the community money

Financially, illegal dumping shows no care or respect for our community or the environment and can cost ratepayers through the significant costs to local councils – an estimated $10 million a year is spent by NSW local governments removing waste and properly disposing of it.

WHAT CAN COUNCIL DO?
Council can investigate reports of illegal dumping. A specialised officer can attend the site of illegal dumping and conduct investigations in an attempt to identify where the waste material originated from and who was responsible for dumping the waste.

Help Council catch illegal dumpers by reporting incidents. You can report illegal dumping incidents to Council. See how you can report an incident below.

WHAT ARE THE CONSEQUENCES?
Under the Protection of the Environment Operations Act 1997, it is an offence to transport waste to or deposit waste in a place that cannot lawfully be used as a waste facility and also an offence to cause or permit it to be transported or deposited. Penalties for this offence can be up to $250,000 for individuals and $1 million for corporations. On the spot penalty notices from $2000 to $8000 can be issued by officers for lesser offences.

WHAT IS THE ALTERNATIVE?
There is no need to dump unwanted items and materials. Council encourages residents to make use of the many waste and recycling services on offer.

Council provides a weekly waste collection service to residential and commercial properties. Each property that pays a waste service charge receive a 240 litter red-lidded bin for general waste.

Households and businesses have a separate bin for recyclables which are sorted and re-manufactured into new products.

WHAT CAN YOU DO?
Help Council catch illegal dumpers by reporting incidents. You can report illegal dumping incidents to Council by providing information such as the time of day, registration number of the car, description of the person and any other information that would help identify the offender.

ABANDONED TROLLEYS 

Singleton Council encourages the community to proactively report abandoned trolleys to the appropriate retailers.

When abandoned trolleys are reported to retailers, they are usually collected within 24 hours of the report being made.

Did you know the cost of collecting and replacing abandoned trolleys is ultimately paid for by the customer in higher prices. Therefore, when you use a trolley it is best to return it to the bays provided so that it cannot cause damage to cars, property or become an environmental or pedestrian hazard.

Do you want to report abandoned shopping trolleys? You can report it to the retailer direct or use Trolley Tracker.